We're here to help
If you have questions, need help, or want to report an issue, you can reach us through any of the following:
Point your device camera at any product barcode (UPC, EAN, QR code). The App decodes the barcode and checks it against our database of 74,000+ recalls from official government sources. You can also enter a barcode number manually.
Our recall data is sourced from official government agencies including CPSC, FDA, NHTSA, USDA FSIS, US Coast Guard, and Health Canada. We update our database regularly to include the latest recalls.
Our AI fact-checker uses OpenAI and cross-references claims against 100+ worldwide fact-checking organizations via the Google Fact Check Tools API. Results are informational and should be verified independently for critical decisions. AI-generated content is clearly labeled.
Go to Settings in the App and tap "Delete Account." Your personal data will be removed within 30 days. You can also email us at support@letsfindoutllc.com to request account deletion.
Yes. We use encrypted connections (HTTPS), hashed passwords, rate limiting, and security headers to protect your data. We do not sell your personal information. See our Privacy Policy for full details.
Let's Find Out works on iPhone, iPad, Android phones and tablets, and web browsers (Chrome, Safari, Firefox, Edge). The barcode scanner uses your device camera on all platforms.
The App is rated 4+ (Everyone) and is suitable for all ages. It contains no objectionable content, no ads, no in-app gambling, and no user-generated content. The App uses AI-generated content for informational purposes, which is clearly labeled.
If you find a bug or something isn't working correctly, please let us know through the in-app feedback feature (Settings > Send Feedback) or email us at support@letsfindoutllc.com. Include as much detail as possible so we can help you quickly.
We aim to respond to all inquiries within 48 hours during business days.